Concierge
Reach out.
Sizing, returns, styling — we respond within one business day.
We're a small team and we read every message ourselves. You'll hear from someone who actually knows the collection.
Email
concierge@aelorum.com
Hours
Mon–Sat, 10:00–19:00 CET
Response
Within one business day
Returns
30-day window, all pieces
"Every question is a reasonable one. There are no wrong sizes, only wrong fits."